[{"data":1,"prerenderedAt":228},["ShallowReactive",2],{"guide-\u002Fguides\u002Flinux-troubleshooting-session":3},{"id":4,"title":5,"body":6,"date":212,"description":213,"draft":214,"extension":215,"featured":216,"keyTakeaway":217,"meta":218,"navigation":216,"path":219,"primaryKeyword":220,"seo":221,"service":222,"stem":223,"tags":224,"__hash__":227},"guides\u002Fguides\u002Flinux-troubleshooting-session.md","When a £150 Linux troubleshooting session is enough (and when it isn't)",{"type":7,"value":8,"toc":202},"minimark",[9,13,17,22,30,34,37,56,59,63,66,77,84,88,148,152,167,171,185],[10,11,5],"h1",{"id":12},"when-a-150-linux-troubleshooting-session-is-enough-and-when-it-isnt",[14,15,16],"p",{},"For people with a concrete Linux, Docker or hosting problem who want a bounded first step — not an open-ended retainer.",[18,19,21],"h2",{"id":20},"key-takeaway","Key takeaway",[14,23,24,25,29],{},"A short troubleshooting session is enough when you have ",[26,27,28],"strong",{},"one agreed problem",", a reachable system, and you mainly need investigation plus safe fixes that fit the window. It is the wrong product when you need a full security programme, emergency incident response, or ongoing ownership of the estate.",[18,31,33],{"id":32},"what-the-session-is-for","What the session is for",[14,35,36],{},"Typical fits:",[38,39,40,44,47,50,53],"ul",{},[41,42,43],"li",{},"A service will not start after an update",[41,45,46],{},"Docker Compose stack is unhealthy and logs are unclear",[41,48,49],{},"Reverse proxy \u002F TLS \u002F DNS mismatch on a single VPS",[41,51,52],{},"Disk, memory, or process issues you can describe in one sentence",[41,54,55],{},"\"It worked last week\" with a defined change window",[14,57,58],{},"You get up to ~90 minutes on one agreed problem, investigation, safe fixes inside scope, and written findings with next steps.",[18,60,62],{"id":61},"what-enough-looks-like","What \"enough\" looks like",[14,64,65],{},"The session succeeded if you leave with:",[38,67,68,71,74],{},[41,69,70],{},"A clearer root cause (or a short list of likely causes)",[41,72,73],{},"Fixes that were safe to apply in-session, or a precise next action",[41,75,76],{},"Notes you can hand to yourself or another engineer",[14,78,79,80,83],{},"A ",[26,81,82],{},"complete"," fix is not guaranteed in 90 minutes. Further work is agreed separately.",[18,85,87],{"id":86},"when-you-need-something-else","When you need something else",[89,90,91,104],"table",{},[92,93,94],"thead",{},[95,96,97,101],"tr",{},[98,99,100],"th",{},"Situation",[98,102,103],{},"Better fit",[105,106,107,116,124,132,140],"tbody",{},[95,108,109,113],{},[110,111,112],"td",{},"\"Is this server actually safe on the internet?\"",[110,114,115],{},"Security review (from £295)",[95,117,118,121],{},[110,119,120],{},"\"Apply and verify hardening changes\"",[110,122,123],{},"Server hardening (from £650)",[95,125,126,129],{},[110,127,128],{},"Recurring help each month on a named environment",[110,130,131],{},"Ongoing support (from £195\u002Fmo)",[95,133,134,137],{},[110,135,136],{},"Active breach \u002F ransomware \u002F emergency IR",[110,138,139],{},"Incident response specialist — not a troubleshooting session",[95,141,142,145],{},[110,143,144],{},"Multi-host estate redesign",[110,146,147],{},"Scoped project, not a single session",[18,149,151],{"id":150},"how-to-prepare-so-the-hour-counts","How to prepare so the hour counts",[153,154,155,158,161,164],"ol",{},[41,156,157],{},"Write the problem in one paragraph (expected vs actual)",[41,159,160],{},"Note recent changes (deploys, DNS, firewall, package updates)",[41,162,163],{},"Confirm access path (SSH user, sudo, any VPN)",[41,165,166],{},"Have backups or snapshots available if fixes might be risky",[18,168,170],{"id":169},"practical-next-step","Practical next step",[14,172,173,174,179,180,184],{},"If you have one clear Linux or Docker problem and want a bounded first step, start with a £150 troubleshooting session. Prefer a quick fit-check first: free 15-minute intro call via ",[175,176,178],"a",{"href":177},"\u002Fcontact","contact"," or view the ",[175,181,183],{"href":182},"\u002Flinux-server-support#troubleshooting","Linux server support service",".",[14,186,187,188,192,193,197,198,184],{},"Available ",[175,189,191],{"href":190},"\u002Fservice-areas\u002Fderby","in Derby",", ",[175,194,196],{"href":195},"\u002Fservice-areas\u002Fburton-on-trent","Burton-on-Trent"," and ",[175,199,201],{"href":200},"\u002Fservice-areas","across the UK",{"title":203,"searchDepth":204,"depth":204,"links":205},"",2,[206,207,208,209,210,211],{"id":20,"depth":204,"text":21},{"id":32,"depth":204,"text":33},{"id":61,"depth":204,"text":62},{"id":86,"depth":204,"text":87},{"id":150,"depth":204,"text":151},{"id":169,"depth":204,"text":170},"2026-09-11","When a fixed-price Linux troubleshooting session is the right first step — and when you need a security review, hardening, or ongoing support instead.",false,"md",true,null,{},"\u002Fguides\u002Flinux-troubleshooting-session","linux server troubleshooting",{"title":5,"description":213},"troubleshooting","guides\u002Flinux-troubleshooting-session",[222,225,226],"support","linux","EmkD1rC1ebYnYPCEDY_4sAKotz4vXXB3EkHxjrDop3A",1792571462510]